About
Brass Tacks
Gareth Roberts
Managing Director
Success in business and life is largely governed by the uncomfortable conversations that most people instinctively avoid.
Whether you are starting a tough negotiation or grasping the nettle with a disruptive team member, such conversations are like a dance.
Once you are taught the steps, you are going to get better results and might even begin to enjoy (rather than dread!) the process.
Over two decades in life sciences, Gareth Roberts developed a reputation as a fearless negotiator, developing the skills, insights and real-life negotiation experiences that our clients now rely on to give their teams a competitive edge.
Experts in negotiation, personal resilience and the "crunchy conversations" that separate leaders from followers, Brass Tacks offer the best of what Gareth and our Consultant Group have proven to work in the real world.
Negotiation training for the real world
Negotiation and conflict are not comfort zone activities for most of our clients, so our whole approach starts with the need to build confidence and manage the emotional demands of negotiating, using simple tools that actually work in real commercial situations.
We actively avoid treating negotiation as if it were an academic subject, or adopting the macho or patronising approach that can often characterise negotiation training delivery.
Feedback from hundreds of our course participants consistently highlights that delivery by credible real-world negotiators (e.g. former Sales Directors), as opposed to generalist trainers, helped them to step out of their comfort zones and develop as negotiators in the real world.
Uniquely, we make the time to connect 1-to-1 with every participant before our negotiation programs, making the experience about them and their goals, not just delivering an off-the-shelf negotiation course.
If your teams deserve the best negotiation training available anywhere, and if you like to do things a little differently, then we think you will enjoy a conversation with us.